Communications Connection

Are your Business Communications Prepared for an Emergency?

Posted by Amy Cavaliere on Mon, Aug 27, 2012 @ 10:08 AM

It's officially hurricane season.  Everywhere you turn you see articles and newscasts discussing how to prepare your home in case of an emergency, what to pack in a disaster kit, what to know about shelters and so on and so forth.  But have you thought about your business?  I'm not talking about taping your windows, I'm talking about your communications.  Your business communications are extremely important to the safety of your employees.  It could be a blackout, a hurricane or another natural disaster or anything that will require your business to use their emergency plans.  Did you include your communications when you were formulating these plans?  Relying on cell phones is not the way to go.  Circuits become overcrowded and calls can't always get through.emergency communications

Okay I got your attention, now what do you need to do to have your communications prepared?  Here are some questions you should ask yourself before an emergency situation arrives.

  1. Do you have a battery backup for your repeater? Your repeater runs on electrical power.  If you have a power failure you will lose your repeater.  Even if you have a battery backup, some repeaters go into a fail-safe mode when a surge is detected.  Do you know how to reset your repeater properly?
  2. How long is your auxiliary power for?  You have a battery backup - great.  Now the question is, how long is it good for?  Make sure you plan what you will do after that time expires.
  3. Are your radio communications on generator power?  If you don't know the answer to this, they probably aren't.  Consider getting a generator to extend your power in the event of an emergency.
  4. Do you have simplex channels programmed in your radios?  A simplex channel communicates directly from radio to radio without using a repeater.  This can also be called a "talk-around" channel.  Your normal communications may require a repeater to function how you need them to.  In the case of a repeater failure, having the simplex channel will allow you to still communicate although there will be limited coverage compared to how your normally communicate using your repeater.  Some communications are better then no communications.
  5. Do you have spare batteries?  This may seem like a silly question but having spare batteries that are fully charged will give you extra time to communicate if you lose power.
  6. Is your infrastructure equipment on the floor?  If at all possible, move your equipment off the floor in case of flooding.
  7. Are you tower and/or antenna structures secure?  Checking the security of your antenna and/or tower structures is something you want to do prior to an emergency.  Through time and weather conditions these structures can weaken.  We recommend having this checked at least once a year.tower resized 600

The above questions are just a few that you should be asking yourself on a regular basis to limit the issues caused to your communications by an emergency.  Being from the New York area, we have all lived through enough of these emergencies to know that communications can make a difference.  If you would like help in evaluating or have questions regarding your communications plan, contact Telecom Communications.  Our staff is trained to know what you need.

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P.S. While this post focused mainly on business, public safety needs to take precautions as well.  Many of these tips are the same across both however, for more information for public safety read this blog post

Topics: two way radios, two way radio, 2 way radio, emergency preparedness

Now appearing on Google+

Posted by Amy Cavaliere on Mon, Aug 20, 2012 @ 13:08 PM

Telecom Communications has recently launched our Google + page as another way to stay in touch with our clients and friends.  Check us out and make sure to follow us for updates on new products, promotions, industry news and tips.


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Topics: google+

Two-Way Radio Solutions for Education

Posted by Amy Cavaliere on Wed, Aug 8, 2012 @ 14:08 PM


The end of summer is rapidly approaching.  For children this mean no more beach days or running for hours in the neighborhood, for parents this means daytime quiet and order restored to the house but for school administrators this means a whole new school year with a whole new set of efficiency and budget issues.

With the economy being what it is and budgets being slashed year after year, it becomes a task of how to do more with less for less.  Investing in the proper equipment can help with this.  I'm sure by now you have heard about the mandatory F.C.C. Narrowbanding (if you haven't, read more about it here).  One way to accomplish the conversion and streamline your operations in one felt swoop is to upgrade your equipment. 

Wouldn't it be a dream to be able to communicate throughout your district, connect to your school buses and keep your students safer in the classroom while reducing operational costs?  Well it isn't a dream.  You can make it a reality.  The Motorola MotoTRBO portfolio can help you and your organization achieve this dream.  To learn more about MotoTRBO and it's impact on Education, check out this education application brief "MotoTRBO: Score High Marks for Schoolwide Safety". (to download the brief click here)

You will learn:

  • How to locate your staff, students and buses instantly
  • Prioritize communication immediately
  • Manage employee attendance and payroll automatically
  • Respond remotely with tracking applications
  • Connect your campus completely
  • Reduce operational costs
  • Communicate without disturbing others

Many districts have already deployed the MotoTRBO solution.  To read about how one district did this click here.

Topics: motorola, MotoTRBO, education, two way radio