Communications Connection

6 Things About Digital Two-Way Radios Your Boss Wants To Know

Posted by Amy Cavaliere on Thu, Apr 16, 2015 @ 09:04 AM

You've done your research, you're convinced your company needs to upgrade to digital radios, now your obstacle is to convince your boss.  How do you explain to them the benefits of using digital radios.  Here are 6 things that they want to and need to know about converting to digital.

1- You do not have to convert all of your radios at once (but you can) - Many digital radio models also function in analog mode.  What this means is you can slowly replace radios as the need arises and have the radios programmed in analog mode.  Once all of your radios are purchased and you're ready to flip over to digital all it takes is reprogramming the radios.  If you want to purchase all of the radios at one time but financing is an issue, inquire about leasing options.

2- Long term costs will be reduced - Digital radios and analog radios use about the same amount of power in stand by mode however once you begin transmitting and receiving, digital radios are much more energy efficient.  On average their battery life is increased 40% over analog.  This leads to long term savings since you won't have to replace your batteries as often.

3- Better Voice Quality - When you transmit using an analog radio every sound, every background noise is transmitted.  When you transmit using a digital radio voice clarity is exceptional.  The noise suppression technology allows the transmittal to come through without the background interference.  Watch this quick demonstration to see (and hear) what I mean.

4- Better Coverage - Depending on your environment and your frequency band, your radios only cover so much area.  When you use an analog radio, the closer to the end of your coverage area you are, the weaker your quality is - think similiar to a cell phone in a poor signal area.  While your coverage area with a digital radio will be about the same as your analog, the sound quality will not.  The features of the digital software, the built-in error correction, will allow you to communicate clearly throughout your entire coverage area.

5- Better Capacity - Spectrum efficiency has been a hot button issue lately.  The FCC required commercial two-way radios to be narrowbanded which means operating on 12.5 kHz instead of the previous 25 kHz.  Digital repeaters allow for two talk paths - in essence two "channels" while only using one repeater with one channel.  This not only allows you to have more users but also less equipment and less licensing which decreases your costs.

6- You Can Connect Multiple Locations - In the past, in order for your multiple locations to be able to communicate with each other, you would have had to install a very complicated, very complex, and very expensive system.  Now you have the ability to link your locations using IP Site Connect.  What this means, simply put, you put a digital repeater at each location and then connect them over IP.  Think of the possibilities.  Your maintenance workers in your lower Manhattan  facility talking to the security officers in your Jersey City location.  Your boss will think you are brilliant!

Take these points to your boss.  Explain how you will increase quality while decreasing long-term spending. Digital Radios are the future, make sure your company is on board. Go ahead and take credit for figuring it all out - we won't tell.

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Topics: motorola, MotoTRBO, two way radio, digital radio, video

6 Tips for Spring Cleaning Your Two-Way Radio Fleet

Posted by Amy Cavaliere on Fri, Apr 10, 2015 @ 13:04 PM

springSpring is a time of renewal, a time for cleaning out the old and a time for fresh starts.  This is true for so many aspect of life.  We clean our closets of old clothes, we clean the dust bunnies from under our couches, and we clean the dead wood from our gardens but did you think to clean out your dead batteries?  How about your broken earpieces?  Spring is not just for cleaning our homes but also a great time to "clean" our communications.

When was the last time you took a look through your entire radio fleet?  By taking just a few minutes now you can prepare yourself and as Confucius said "success depends upon previous preparation, and without such preparation there is sure to be failure."  Below are our top "6 Tips For Spring Cleaning Your Radios."

  1. Battery Check - The average life on your two-way radio batteries is 12-18 months.  An old battery can effect the performance of your radio.  Motorola Solutions, Inc. has a quick way to check the age of your battery.  Their batteries come with a date code that tells you when the battery was manufactured.  This is a handy guide to estimating the age of it. 
  2. Inventory Check - Throughout the year your radios are moved to different departments, taken out of service and/or new radios are purchased.  Now is a great time to do a quick inventory check.  Are all of your radios accounted for?  Are they programmed to your current matrix?  Are the IDs correct?  By organizing now you will be able to prepare for the future.  Knowing exactly what you have can help to prevent surprise purchases and allow you to budget for future needed equipment.
  3. Accessory Check - Are all of your earpieces accounted for?  Have you hired new employees but neglected to replace the earbuds for them?  Are any of your belt clips broken?  Do you have the correct antennas on your radios?  Are your chargers functioning properly?  Are there a whole slew of single unit chargers floating around the office?  Perhaps it's time to invest in some 6 unit multi-unit chargers to centralize your charging locations.  It's the little things that make life and work easier.
  4. Broken Radios - Are you like many others and have a box of broken radios sitting on the floor in your office that you haven't gotten around to sending in for repair? Now is the time to do it.  Qualified repair technicians can have those radios repaired and back into your fleet in a timely manner.  Do you have some radios that have come back unrepairable, perhaps due to water or physical damage, and you are unsure of what to do with them?  Until May 1, 2015 Motorola Solutions, Inc. is offering a trade in promotion.  Turn what you thought was garbage into credit towards a new radio purchase.  Have you inquired about a maintenance contract?  This is an easy way to budget repairs for the future.
  5. Backbone Preventative Maintenance - Do you have a repeater installed at your location?  When was the last time you had a preventative maintenance service call on it?  Being proactive now helps to avoid emergencies later.  A qualified technician can check out your equipment to ensure everything is running properly and efficiently.
  6.  FCC License - Are the channels you are operating on licensed to your company?  Is your license up to date?  Have your radios been narrowbanded to fulfill the FCC requirements from January 1, 2013?

By asking yourself these questions and performing these tasks you will be well on your way to organizing your two-way radio fleet.  For more information, contact us.  Our trained and certified staff can help you optimize your two-way radio communications. 

Topics: two way radios, batteries, emergency preparedness, preventative maintenance