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Telecom Communications has launched our new website

  
  
  
  

websiteYou spoke, we listened.  Telecom Communications, Inc. is proud to announce the launch of our revamped website www.TelecomNY.com.  Our new site has been updated to include and highlight what you told us was important to you.  The many videos on our site cover everything from the history of Telecom and Motorola to product spotlights including the MOTOTRBO SL 7550, accessories like remote speaker mics and MOTOTRBTelecommug resized 600O applications along with industry solutions for manufacturing and hospitality to name a few.  www.TelecomNY.com is continually updated with our current promotions and you can easily request a quote right from the website.

 Have a cup of coffee, stop by and take a look around - make sure to drop us a comment and let us know what you think.  We are looking forward to hearing what you have to say.

Where were you when the power went out?

  
  
  
  

Ten years ago today this area was hit with a blackout like no other blackout we had seen before

Flashback: August 14, 2003:

Power outages spread throughout eight states in the Northeast and Canada.  Millions of people were without power, cell phone systems were overloaded and many phone systems failed yet two-way radio systems were functional and Wireless Public Address Systems automatically went to their own battery backup power.

 

Thinking about this blackout, along with the upcoming hurricane season, you should be asking yourself some questions.

1- Is my business prepared?

2- Would my facility be secure?

3- Is my battery backup prepared to handle an outage?

4- How would we communicate if the power went out?

Taking a few minutes to ask yourself these questions today can save you worry, time and money in the future.  It pays to be prepared.

 

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Are your Business Communications Prepared for an Emergency?

  
  
  
  

It's officially hurricane season.  Everywhere you turn you see articles and newscasts discussing how to prepare your home in case of an emergency, what to pack in a disaster kit, what to know about shelters and so on and so forth.  But have you thought about your business?  I'm not talking about taping your windows, I'm talking about your communications.  Your business communications are extremely important to the safety of your employees.  It could be a blackout, a hurricane or another natural disaster or anything that will require your business to use their emergency plans.  Did you include your communications when you were formulating these plans?  Relying on cell phones is not the way to go.  Circuits become overcrowded and calls can't always get through.emergency communications

Okay I got your attention, now what do you need to do to have your communications prepared?  Here are some questions you should ask yourself before an emergency situation arrives.

  1. Do you have a battery backup for your repeater? Your repeater runs on electrical power.  If you have a power failure you will lose your repeater.  Even if you have a battery backup, some repeaters go into a fail-safe mode when a surge is detected.  Do you know how to reset your repeater properly?
  2. How long is your auxiliary power for?  You have a battery backup - great.  Now the question is, how long is it good for?  Make sure you plan what you will do after that time expires.
  3. Are your radio communications on generator power?  If you don't know the answer to this, they probably aren't.  Consider getting a generator to extend your power in the event of an emergency.
  4. Do you have simplex channels programmed in your radios?  A simplex channel communicates directly from radio to radio without using a repeater.  This can also be called a "talk-around" channel.  Your normal communications may require a repeater to function how you need them to.  In the case of a repeater failure, having the simplex channel will allow you to still communicate although there will be limited coverage compared to how your normally communicate using your repeater.  Some communications are better then no communications.
  5. Do you have spare batteries?  This may seem like a silly question but having spare batteries that are fully charged will give you extra time to communicate if you lose power.
  6. Is your infrastructure equipment on the floor?  If at all possible, move your equipment off the floor in case of flooding.
  7. Are you tower and/or antenna structures secure?  Checking the security of your antenna and/or tower structures is something you want to do prior to an emergency.  Through time and weather conditions these structures can weaken.  We recommend having this checked at least once a year.tower resized 600

The above questions are just a few that you should be asking yourself on a regular basis to limit the issues caused to your communications by an emergency.  Being from the New York area, we have all lived through enough of these emergencies to know that communications can make a difference.  If you would like help in evaluating or have questions regarding your communications plan, contact Telecom Communications.  Our staff is trained to know what you need.

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P.S. While this post focused mainly on business, public safety needs to take precautions as well.  Many of these tips are the same across both however, for more information for public safety read this blog post

Now appearing on Google+

  
  
  
  

Telecom Communications has recently launched our Google + page as another way to stay in touch with our clients and friends.  Check us out and make sure to follow us for updates on new products, promotions, industry news and tips.

 

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Two-Way Radio Solutions for Education

  
  
  
  

 

The end of summer is rapidly approaching.  For children this mean no more beach days or running for hours in the neighborhood, for parents this means daytime quiet and order restored to the house but for school administrators this means a whole new school year with a whole new set of efficiency and budget issues.

With the economy being what it is and budgets being slashed year after year, it becomes a task of how to do more with less for less.  Investing in the proper equipment can help with this.  I'm sure by now you have heard about the mandatory F.C.C. Narrowbanding (if you haven't, read more about it here).  One way to accomplish the conversion and streamline your operations in one felt swoop is to upgrade your equipment. 

Wouldn't it be a dream to be able to communicate throughout your district, connect to your school buses and keep your students safer in the classroom while reducing operational costs?  Well it isn't a dream.  You can make it a reality.  The Motorola MotoTRBO portfolio can help you and your organization achieve this dream.  To learn more about MotoTRBO and it's impact on Education, check out this education application brief "MotoTRBO: Score High Marks for Schoolwide Safety". (to download the brief click here)

You will learn:

  • How to locate your staff, students and buses instantly
  • Prioritize communication immediately
  • Manage employee attendance and payroll automatically
  • Respond remotely with tracking applications
  • Connect your campus completely
  • Reduce operational costs
  • Communicate without disturbing others

Many districts have already deployed the MotoTRBO solution.  To read about how one district did this click here.

Motorola's New SL Series: The Making of a Radio

  
  
  
  

Motorola Solutions, Inc. has recently announced their newest addition to the MotoTRBO family, the SL Series.  This radio was designed to be the intersection between function and style.  It is designed to get the work done without getting in the way.  Here at Telecom we just received a few of these newest radios and I have to say, I have never seen anything like it.  It is sleek, compact and elegant looking without losing the functionality of a MotoTRBO radio.

I was looking for some information to share with our readers on it and came across the video below.  It will show you how the engineers designed the radio, how customer driven the design was, and you can hear some customer testimonials.  Take a minute to watch the video and let us know what you think. 

To learn more about the Motorola SL radio including some additional videos click here.

If you would like to see the SL series live contact us to set an appointment

It's a Boy, no wait it's a Girl...no it's a TRBO!

  
  
  
  

Motorola has recently announced their newest aXPR6100ddition to the MotoTRBO family, the XPR6100.  This is an entry level MotoTRBO digital radio with crystal clear audio, digital performance and efficiency and a great price.  It is voice centric and backwards compatibile with your traditional analog radios. This 32 channel portable radio is available in UHF anf VHF frequency bands and comes standard with an IMPRES Li-Ion 1500 mAh battery. 

For more information on the Motorola XPR6100 click here

To learn more about the MotoTRBO product family visit http://www.telecomny.com/mototrbo/why_digital.htm

 

 

3 Key Factors for Effective Interoperability

  
  
  
  

Mutualink

Mutualink, a company specializing in creating interoperable communities that are, at an instant, capable of sharing voice, text, radio, video, data and telephone communications in a secure environment, has published a knowledge brief discussing three key factors for effective interoperability.  All of those involved in an incident, whether thay are field first responders, dispatch personnel, or crisis managers, must be ready at a moment's notice to respond: not just react.  Effective communications allowing real-time collaboration is the most fundamental element in emergency situations.  According to Mutualink, a successful system must be simple, flexible and familiar.

1. Simple - Any system must be very easy to use and intuitive.

2. Flexible - Every incident is different and requires different responses.

3. Familiar - In time-critical situations, all users must be able to communicate and then collaborate with methods that are second-nature to them.

To read their complete knowledge brief and hear about a real world working example click here

For more information on Mutualink click here

 

Free Webinar for School Transporters to make sense of Narrowbanding

  
  
  
  

Motorola, in conjunction with School Transportation News is offering a free* webinar to help student transporters make sense of the FCC narrowbanding requirement that is set to go into effect January 1, 2013.

Cost: Free

Date: January 26, 2012

Time: Noon (Eastern)

Where: Online Webcast

*Toll charges may apply.  Webinar can be viewed online with audio enabled at no additional charge. 

Here is the link to learn more about it or to register

  register-now

You may also be interested in some previous blog posts we have written about Narrowbanding highlighting some important dates and information

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Optimizing Two-Way Radio Battery Usage to Save Money and Time

  
  
  
  

This post is written in conjunction with Sean Sweeney, Public Safety Communication Specialist for Telecom Communications, Inc.

October is Fire Prevention Month, and a time of year when fire departments visit schools to talk about fire safety, smoke detectors and what to do in the event of a fire in the home.  One item that is addressed is changing the batteries in your smoke detector.  However, what about the batteries firefighters, EMS and Law Enforcement use?  We need to change those from time to time, but we often forget.  Batteries go bad, get abused, bounced around and when we think they have been recharged for the last time, we discard and purchase new ones.  This doesn't have to be the case.  You have options.  Depending on the type of battery being used (impres vs. non-impres) you can either opt for a Battery Fleet Management System or a Battery Maintenance System (BMS).  To learn more about impres technology click here.

IMPRES Battery Fleet ManagementBattery Fleet Management

The IMPRES Battery Fleet Management system is transparent and allows your organization to manage hundreds or thousands of radio batteries and chargers wherever they may be located.  It automatically and remotely retrives key battery data from any compatible IMPRES charger each time an IMPRES battery is inserted into the IMPRES charger.  The information is collected and you choose whether you want to view predefined or user-customized reports.  This will allow you to see a database of active batteries, purchase reports for batteries, lost battery report and more to keep communications reliable and productive.  For more information on the IMPRES Fleet Management system, download this application brief.

Battery Maintenance System (BMS)

The Motorola Battery Maintenance System will analyze your battery (up to 6 at a time) and recondition them.  Using interchangeable battery adapters (sold separately), the BMS Plus is capable of charging and discharging, analyzing, conditioning and cycle test on batteries.  At the end, you will be able to see whether you need a new battery or if you can get more use out of them.  This helps prevent you from discarding a battery that might last you for a few more months or even a year. 

Batteries are not cheap, and wouldn't it be nice to have a little extra cushion in your budget when funds are not always available?  By using one of the above systems and optimizing your batteries, you not only save money on replacing batteries that didn't need to be replaced, you also can budget for the replacement when they finally do give out.

 

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