Communications Connection

11 Savvy Ways To Spend Your Left-Over Communications Budget Money

Posted by Amy Cavaliere on Tue, Nov 24, 2015 @ 11:11 AM

With the end of the calendar year quickly approaching, many of you are looking at your two-way radio budget and realizing you will have money left to spend.  You want to spend it so you don't lose it, but you also want to be smart about what you purchase.  Here are 11 ideas on ways to spend that left-over budget money.

1. Preventative Maintenance - Check it before you wreck it.  Call your local radio repair shop and set up a preventative maintenance check.  If you have a backbone system, a technician can come in and complete a tune up to make sure all of your equipment is running efficiently and is not in need of being replaced.  You can also have your portables checked.  Are they tuned and aligned properly?  Are they programmed correctly?  How are your batteries, antennas and belt clips?

2. New Batteries - How old are your batteries?  The average battery life is 12-18 months, depending on usage.  Old and under performing batteries can effect the operation of your radio.  Another good idea is to have spare batteries for your radios, especially if they are being used on long and/or multiple shifts.

3. Spare Radios - In addition to having spare batteries, it is also a wise decision to have spare radios on hand.  These can be programmed and ready to go in case one needs repair or an employee misplaces their radio.  This would help to prevent communication down-time and helps to keep you efficiency to the level you are used to.

4. Multi-Unit Chargers - Do you have six plugs running into a power strip charging your radios?  Have you thought about multi-unit chargers?  These would allow you to charge up to six batteries at one times, from one device.  This will help you keep your spare batteries charged as well as create a centralized charging location.

2661016046_6eb98c67d9_z.jpg5. Antennas - The antenna on your two-way radio can take a beating.  Have you looked at them lately?  If you can see the damage it should be replaced (bent, cracked, split etc.)

6. Earpieces - Earpieces are a great way to keep your two-way radios from being intrusive to your environment.  They allow your people to have conversations without everyone else hearing them.  If you don't have any, you may want to consider some.  With the different varieties available, such as Bluetooth or "secret service style" surveillance kits, you will have your choice of what will work best for your organization.  If you already have them, make sure to check your ear buds and acoustic tubes.  These can get grotty over time and are easy to replace.

7. Cases - Your employees are carrying their radios around with them all day.  They get banged, bumped and scratched.  Investing in cases will help to keep down the physical wear and tear on the units.

8. Battery Fleet Management - Motorola Solutions has an IMPRES Battery Fleet Management system.  This works with IMPRES batteries and allows you to monitor battery usage and make an informed decision when it comes to replacing your batteries.

9. Digital Conversions - There are many benefits of converting from analog to digital.  We have covered this in previous blog posts (/bid/106819/6-Things-About-Digital-Two-Way-Radios-Your-Boss-Wants-To-Know and/bid/38413/Digital-Two-Way-Radios-The-Future-of-Professional-Radios  so why not start now?  You can do a slow conversion of your fleet or do it all at once, whatever works best for your organization.

10. Maintenance Contracts - No one lies getting repair bills they did not anticipate.  Consider purchasing a maintenance contract to help prevent this.  Having a contract will allow you to budget for your repairs and increase your peace of mind.

11. Radio Repair Bank - Having a radio repair bank is an alternative to a maintenance contract.  This works on a debit basis where you pre-pay for repairs allowing you to utilize budget money now, and as your radios need repairs or preventative maintenance checks, the amount gets deducted from that bank.


These are just a few ways to use that left-over budget money.  Your local sales rep can help you decided what works best for your company.  Don't let that budget money go to waste, contact them today.

Request a Communications Consultation


 *Photo Courtesy of Jason Rogers

Topics: motorola, service, two way radio, charging, batteries, preventative maintenance

6 Things About Digital Two-Way Radios Your Boss Wants To Know

Posted by Amy Cavaliere on Thu, Apr 16, 2015 @ 09:04 AM

You've done your research, you're convinced your company needs to upgrade to digital radios, now your obstacle is to convince your boss.  How do you explain to them the benefits of using digital radios.  Here are 6 things that they want to and need to know about converting to digital.

1- You do not have to convert all of your radios at once (but you can) - Many digital radio models also function in analog mode.  What this means is you can slowly replace radios as the need arises and have the radios programmed in analog mode.  Once all of your radios are purchased and you're ready to flip over to digital all it takes is reprogramming the radios.  If you want to purchase all of the radios at one time but financing is an issue, inquire about leasing options.

2- Long term costs will be reduced - Digital radios and analog radios use about the same amount of power in stand by mode however once you begin transmitting and receiving, digital radios are much more energy efficient.  On average their battery life is increased 40% over analog.  This leads to long term savings since you won't have to replace your batteries as often.

3- Better Voice Quality - When you transmit using an analog radio every sound, every background noise is transmitted.  When you transmit using a digital radio voice clarity is exceptional.  The noise suppression technology allows the transmittal to come through without the background interference.  Watch this quick demonstration to see (and hear) what I mean.

4- Better Coverage - Depending on your environment and your frequency band, your radios only cover so much area.  When you use an analog radio, the closer to the end of your coverage area you are, the weaker your quality is - think similiar to a cell phone in a poor signal area.  While your coverage area with a digital radio will be about the same as your analog, the sound quality will not.  The features of the digital software, the built-in error correction, will allow you to communicate clearly throughout your entire coverage area.

5- Better Capacity - Spectrum efficiency has been a hot button issue lately.  The FCC required commercial two-way radios to be narrowbanded which means operating on 12.5 kHz instead of the previous 25 kHz.  Digital repeaters allow for two talk paths - in essence two "channels" while only using one repeater with one channel.  This not only allows you to have more users but also less equipment and less licensing which decreases your costs.

6- You Can Connect Multiple Locations - In the past, in order for your multiple locations to be able to communicate with each other, you would have had to install a very complicated, very complex, and very expensive system.  Now you have the ability to link your locations using IP Site Connect.  What this means, simply put, you put a digital repeater at each location and then connect them over IP.  Think of the possibilities.  Your maintenance workers in your lower Manhattan  facility talking to the security officers in your Jersey City location.  Your boss will think you are brilliant!

Take these points to your boss.  Explain how you will increase quality while decreasing long-term spending. Digital Radios are the future, make sure your company is on board. Go ahead and take credit for figuring it all out - we won't tell.

  Request a Communications Consultation

Topics: motorola, MotoTRBO, two way radio, digital radio, video

6 Tips for Spring Cleaning Your Two-Way Radio Fleet

Posted by Amy Cavaliere on Fri, Apr 10, 2015 @ 13:04 PM

springSpring is a time of renewal, a time for cleaning out the old and a time for fresh starts.  This is true for so many aspect of life.  We clean our closets of old clothes, we clean the dust bunnies from under our couches, and we clean the dead wood from our gardens but did you think to clean out your dead batteries?  How about your broken earpieces?  Spring is not just for cleaning our homes but also a great time to "clean" our communications.

When was the last time you took a look through your entire radio fleet?  By taking just a few minutes now you can prepare yourself and as Confucius said "success depends upon previous preparation, and without such preparation there is sure to be failure."  Below are our top "6 Tips For Spring Cleaning Your Radios."

  1. Battery Check - The average life on your two-way radio batteries is 12-18 months.  An old battery can effect the performance of your radio.  Motorola Solutions, Inc. has a quick way to check the age of your battery.  Their batteries come with a date code that tells you when the battery was manufactured.  This is a handy guide to estimating the age of it. 
  2. Inventory Check - Throughout the year your radios are moved to different departments, taken out of service and/or new radios are purchased.  Now is a great time to do a quick inventory check.  Are all of your radios accounted for?  Are they programmed to your current matrix?  Are the IDs correct?  By organizing now you will be able to prepare for the future.  Knowing exactly what you have can help to prevent surprise purchases and allow you to budget for future needed equipment.
  3. Accessory Check - Are all of your earpieces accounted for?  Have you hired new employees but neglected to replace the earbuds for them?  Are any of your belt clips broken?  Do you have the correct antennas on your radios?  Are your chargers functioning properly?  Are there a whole slew of single unit chargers floating around the office?  Perhaps it's time to invest in some 6 unit multi-unit chargers to centralize your charging locations.  It's the little things that make life and work easier.
  4. Broken Radios - Are you like many others and have a box of broken radios sitting on the floor in your office that you haven't gotten around to sending in for repair? Now is the time to do it.  Qualified repair technicians can have those radios repaired and back into your fleet in a timely manner.  Do you have some radios that have come back unrepairable, perhaps due to water or physical damage, and you are unsure of what to do with them?  Until May 1, 2015 Motorola Solutions, Inc. is offering a trade in promotion.  Turn what you thought was garbage into credit towards a new radio purchase.  Have you inquired about a maintenance contract?  This is an easy way to budget repairs for the future.
  5. Backbone Preventative Maintenance - Do you have a repeater installed at your location?  When was the last time you had a preventative maintenance service call on it?  Being proactive now helps to avoid emergencies later.  A qualified technician can check out your equipment to ensure everything is running properly and efficiently.
  6.  FCC License - Are the channels you are operating on licensed to your company?  Is your license up to date?  Have your radios been narrowbanded to fulfill the FCC requirements from January 1, 2013?

By asking yourself these questions and performing these tasks you will be well on your way to organizing your two-way radio fleet.  For more information, contact us.  Our trained and certified staff can help you optimize your two-way radio communications. 

Topics: two way radios, batteries, emergency preparedness, preventative maintenance

Introducing Motorola's Latest Addition - the NEW SL300 Two-Way Radio

Posted by Amy Cavaliere on Wed, Nov 12, 2014 @ 10:11 AM

Motorola SL300Motorola Solutions, Inc. has recently announced an addition to their ever growing MOTOTRBO portfolio, the new SL300 portable radio.

This innovative radio measures less than an inch thick and can easily be carried in a pocket or purse.  It's ergonomic design allows one-handed operation, similar to that of a cell phone.  It has a shatterproof Active View display that uses a matrix of LED lights behind the radio housing to communicate radio information and shuts off when not in use to conserve battery life.  It is both analog and digital capable which allows you to get all the benefits of digital, including better voice quality, better range and better battery life—but retain compatibility with your existing radio fleet. With analog and digital capability, you have the freedom to migrate to the latest technology at your own pace.  This is the perfect radio for retail, hospitality and education (just to name a few). 

Contact Us for more information or to see a live demo of this great new radio

Motorola SL300 Spec Sheet

Watch this video to learn more about the Motorola SL300 two way radio

Topics: motorola, MotoTRBO, SL series, two way radio, new product, 2 way radio, hospitality, digital radio

Telecom Communications has launched our new website

Posted by Amy Cavaliere on Tue, Jan 21, 2014 @ 11:01 AM

websiteYou spoke, we listened.  Telecom Communications, Inc. is proud to announce the launch of our revamped website  Our new site has been updated to include and highlight what you told us was important to you.  The many videos on our site cover everything from the history of Telecom and Motorola to product spotlights including the MOTOTRBO SL 7550, accessories like remote speaker mics and MOTOTRBTelecommug resized 600O applications along with industry solutions for manufacturing and hospitality to name a few. is continually updated with our current promotions and you can easily request a quote right from the website.

 Have a cup of coffee, stop by and take a look around - make sure to drop us a comment and let us know what you think.  We are looking forward to hearing what you have to say.

Topics: MotoTRBO, SL series, telecom, press release

Where were you when the power went out?

Posted by Amy Cavaliere on Wed, Aug 14, 2013 @ 11:08 AM

Ten years ago today this area was hit with a blackout like no other blackout we had seen before

Flashback: August 14, 2003:

Power outages spread throughout eight states in the Northeast and Canada.  Millions of people were without power, cell phone systems were overloaded and many phone systems failed yet two-way radio systems were functional and Wireless Public Address Systems automatically went to their own battery backup power.


Thinking about this blackout, along with the upcoming hurricane season, you should be asking yourself some questions.

1- Is my business prepared?

2- Would my facility be secure?

3- Is my battery backup prepared to handle an outage?

4- How would we communicate if the power went out?

Taking a few minutes to ask yourself these questions today can save you worry, time and money in the future.  It pays to be prepared.


power outage

Topics: two way radios, battery backup, emergency preparedness

Are your Business Communications Prepared for an Emergency?

Posted by Amy Cavaliere on Mon, Aug 27, 2012 @ 10:08 AM

It's officially hurricane season.  Everywhere you turn you see articles and newscasts discussing how to prepare your home in case of an emergency, what to pack in a disaster kit, what to know about shelters and so on and so forth.  But have you thought about your business?  I'm not talking about taping your windows, I'm talking about your communications.  Your business communications are extremely important to the safety of your employees.  It could be a blackout, a hurricane or another natural disaster or anything that will require your business to use their emergency plans.  Did you include your communications when you were formulating these plans?  Relying on cell phones is not the way to go.  Circuits become overcrowded and calls can't always get through.emergency communications

Okay I got your attention, now what do you need to do to have your communications prepared?  Here are some questions you should ask yourself before an emergency situation arrives.

  1. Do you have a battery backup for your repeater? Your repeater runs on electrical power.  If you have a power failure you will lose your repeater.  Even if you have a battery backup, some repeaters go into a fail-safe mode when a surge is detected.  Do you know how to reset your repeater properly?
  2. How long is your auxiliary power for?  You have a battery backup - great.  Now the question is, how long is it good for?  Make sure you plan what you will do after that time expires.
  3. Are your radio communications on generator power?  If you don't know the answer to this, they probably aren't.  Consider getting a generator to extend your power in the event of an emergency.
  4. Do you have simplex channels programmed in your radios?  A simplex channel communicates directly from radio to radio without using a repeater.  This can also be called a "talk-around" channel.  Your normal communications may require a repeater to function how you need them to.  In the case of a repeater failure, having the simplex channel will allow you to still communicate although there will be limited coverage compared to how your normally communicate using your repeater.  Some communications are better then no communications.
  5. Do you have spare batteries?  This may seem like a silly question but having spare batteries that are fully charged will give you extra time to communicate if you lose power.
  6. Is your infrastructure equipment on the floor?  If at all possible, move your equipment off the floor in case of flooding.
  7. Are you tower and/or antenna structures secure?  Checking the security of your antenna and/or tower structures is something you want to do prior to an emergency.  Through time and weather conditions these structures can weaken.  We recommend having this checked at least once a year.tower resized 600

The above questions are just a few that you should be asking yourself on a regular basis to limit the issues caused to your communications by an emergency.  Being from the New York area, we have all lived through enough of these emergencies to know that communications can make a difference.  If you would like help in evaluating or have questions regarding your communications plan, contact Telecom Communications.  Our staff is trained to know what you need.

Request a Communications Consultation

P.S. While this post focused mainly on business, public safety needs to take precautions as well.  Many of these tips are the same across both however, for more information for public safety read this blog post

Topics: two way radios, two way radio, 2 way radio, emergency preparedness

Now appearing on Google+

Posted by Amy Cavaliere on Mon, Aug 20, 2012 @ 13:08 PM

Telecom Communications has recently launched our Google + page as another way to stay in touch with our clients and friends.  Check us out and make sure to follow us for updates on new products, promotions, industry news and tips.


gplus 32 resized 600


Topics: google+

Two-Way Radio Solutions for Education

Posted by Amy Cavaliere on Wed, Aug 8, 2012 @ 14:08 PM


The end of summer is rapidly approaching.  For children this mean no more beach days or running for hours in the neighborhood, for parents this means daytime quiet and order restored to the house but for school administrators this means a whole new school year with a whole new set of efficiency and budget issues.

With the economy being what it is and budgets being slashed year after year, it becomes a task of how to do more with less for less.  Investing in the proper equipment can help with this.  I'm sure by now you have heard about the mandatory F.C.C. Narrowbanding (if you haven't, read more about it here).  One way to accomplish the conversion and streamline your operations in one felt swoop is to upgrade your equipment. 

Wouldn't it be a dream to be able to communicate throughout your district, connect to your school buses and keep your students safer in the classroom while reducing operational costs?  Well it isn't a dream.  You can make it a reality.  The Motorola MotoTRBO portfolio can help you and your organization achieve this dream.  To learn more about MotoTRBO and it's impact on Education, check out this education application brief "MotoTRBO: Score High Marks for Schoolwide Safety". (to download the brief click here)

You will learn:

  • How to locate your staff, students and buses instantly
  • Prioritize communication immediately
  • Manage employee attendance and payroll automatically
  • Respond remotely with tracking applications
  • Connect your campus completely
  • Reduce operational costs
  • Communicate without disturbing others

Many districts have already deployed the MotoTRBO solution.  To read about how one district did this click here.

Topics: motorola, MotoTRBO, education, two way radio

Motorola's New SL Series: The Making of a Radio

Posted by Amy Cavaliere on Wed, Mar 7, 2012 @ 11:03 AM

Motorola Solutions, Inc. has recently announced their newest addition to the MotoTRBO family, the SL Series.  This radio was designed to be the intersection between function and style.  It is designed to get the work done without getting in the way.  Here at Telecom we just received a few of these newest radios and I have to say, I have never seen anything like it.  It is sleek, compact and elegant looking without losing the functionality of a MotoTRBO radio.

I was looking for some information to share with our readers on it and came across the video below.  It will show you how the engineers designed the radio, how customer driven the design was, and you can hear some customer testimonials.  Take a minute to watch the video and let us know what you think. 

To learn more about the Motorola SL radio including some additional videos click here.

If you would like to see the SL series live contact us to set an appointment

Topics: MotoTRBO, SL series, 2 way radio