Two-way communications have been around, in some form, since the late 1800s. Through the years, with technology ever-changing, they have morphed from the original incarnation that replaced carrier pigeons to the technologically advanced units of today. Who would have thought back in 1885 when Heinrich Hertz proved that electricity can be transmitted in electromagnetic waves that in 2015 people would be able to communicate with both voice and text from a unit that can be worn on their belt loop?
Radios have been an important part of communications within companies and/or public safety organizations for quite some time. In the past, they were used strictly as voice communication between one person and another or perhaps messages were relayed through a base unit with a dispatcher. While today's two-way radios still allow for person to person voice communications and also for a base unit with a dispatcher, there are many advances which allow for increased efficiency and streamlining in your business.
Today there are radio options ranging from voice only to "smart phone" type devices. These newer units have the capability to cover mission critical and professional needs. There are applications designed to help with command and control, email and text, interoperability, location tracking, system monitoring, voice dispatch and work ticket management. In the past, radios were used on a conventional system, while this is still available, Motorola Solutions has made many technological advances. Now radio systems can be Conventional, Connect Plus (multi-site digital trunking that enables you to accommodate high volume, wide-are communications), Capacity Plus (a single-site, scalable digital trunking solution that lets you expand the capacity of your MotoTRBO two-way radio system), Linked Capacity Plus (integrated voice and data in a single site or across a wide area without the use of a separate network controller), or IP Site Connect (uses the internet to extend the coverage of your MotoTRBO system regardless of where you are).
Two-Way radio was previously treated as a voice only communication device, now it is a solution to increase your productivity, efficiency and safety. All of these options can seem overwhelming so my best suggestion is to getting started would be to take a deep breath, sit down and make a list. Make a list of your obstacles and your goals then contact your local radio dealer and they can help you develop the solution that works best for your needs and your budget. You'll never look at a walkie-talkie the same again.
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